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  • Transaction fees

    Hi,

    I have a new client who's accountant is wondering on average how long it takes for a transaction to hit the bank, as well as, when and how do the transaction fees get paid when there is a donation? If I donate $10 and I choose not to pay the fee on behalf of the organization there would be fee attached. Is there a bill that comes at the end of the month that we will be invoiced for? Do you pay the transaction fee at the time of the transaction?

    Thanks

  • #2
    Good day @ctugwell

    Click & Pledge does not bill clients.

    All transactions are settled in 48 hours and are directly deposited in your bank account. The bank will deduct its fees at the end of the month and sends us our commission. We do not bill or invoice our clients. It is all done automatically.

    Hope that answers your question. Please let us know if we can be of any further assistance.
    Regards,
    Click & Pledge Support Department

    On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

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