Donor put "-" in first and last name when making donation, can't post to Saleforce

[CRobi24]

We had a donor go to one of our online Connect Pages and make a $100 donation. Unfortunately, they put "-" for the first and last name. This seems to be causing an issue posting the transaction to Saleforce. I spoke with Amanda on the office hours and she requested I post a topic on the forum. I've made sure you guys have access to our saleforce org and also, the order number is: 37969-1712311516209637687

Thanks!

[CnP.LiveSupport.AB]

Chris -

That transaction finally did post with invalid address information, so you may want to go edit it.

I don't know that there's anything we can do regarding the lack of information provided- they clearly didn't want you to have it, but I will mention it in the morning and add any additional comments here.

~ Amanda, Live Support

[CRobi24]

Well, we got it into the system, so at least it's in there...thanks!