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Clarification for a $0 receipt

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  • Clarification for a $0 receipt


    I recently used the virtual terminal to set up a recurring gift that will start on January 15th (per request from the donor). After setting that up an automatic receipt was sent with a total charge of $0. I think this is because the transaction went through (credit card was approved, etc.) but it showed $0 because I set the date for the future. It was set up as recurring, so I'm assuming that starting on the 15th, the credit card will actually be processed and a receipt with the actual monthly total will be produced.

    This was an odd and infrequent occurrence, but just wanted to make sure my understanding of the situation was correct.


  • #2
    Good day @lshramko

    Yes, you are correct. Since it is Pre-Authozied, the actual transaction will be processed on that date and the receipt with the respective amount.
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