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Hey,
I recently used the virtual terminal to set up a recurring gift that will start on January 15th (per request from the donor). After setting that up an automatic receipt was sent with a total charge of $0. I think this is because the transaction went through (credit card was approved, etc.) but it showed $0 because I set the date for the future. It was set up as recurring, so I'm assuming that starting on the 15th, the credit card will actually be processed and a receipt with the actual monthly total will be produced.
This was an odd and infrequent occurrence, but just wanted to make sure my understanding of the situation was correct.
Thanks!
I recently used the virtual terminal to set up a recurring gift that will start on January 15th (per request from the donor). After setting that up an automatic receipt was sent with a total charge of $0. I think this is because the transaction went through (credit card was approved, etc.) but it showed $0 because I set the date for the future. It was set up as recurring, so I'm assuming that starting on the 15th, the credit card will actually be processed and a receipt with the actual monthly total will be produced.
This was an odd and infrequent occurrence, but just wanted to make sure my understanding of the situation was correct.
Thanks!
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