Information Needed

See more
See less

Error Bringing Click and Pledge Donations into Salesforce.

  • Time
  • Show
Clear All
new posts

  • Error Bringing Click and Pledge Donations into Salesforce.

    Hello, we are having an issue with some of our donations now posting to Salesforce.

    I have a list of donations that did not create an opportunity in Salesforce and when I hit the Post to Salesforce button in CnP, it gives me
    these two messages
    • Applications : nullApplication Name: Swiper1-Version Number : 8.003.049
      Installed Packages: 4.4000-9.7010-4.4005
    System response:

    "Successfully transacted"

    Also with no opportunity created. Is there any idea what that error could be and why the opportunity is not being created in Salesforce?

  • #2
    Good day @sshillieto

    Would you please grant us login access to Salesforce account and share the OrgID as well as the order numbers in the question?

    Looking forward to hearing back from you.
    Click & Pledge Support Department

    On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

    Join us @ the educational webinars:
    Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday:
    Are you on Salesforce? Join us at the Power of Us Hub: