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Sorry but we have encountered an error while posting the data to your Salesforce acct

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  • Sorry but we have encountered an error while posting the data to your Salesforce acct

    hello,

    I received about 8 notifications of this error this past weekend. It looks like it is in reference to some recurring gifts that were being processed.

    The email goes on to read: "Upsert failed. First exception on row 0; first error: CANNOT_EXECUTE_FLOW_TRIGGER, The record couldn’t be saved because it failed to trigger a flow."

    I also received this error when I just tried to process a temporary contact.

    I'm not sure what the issue is, please help.

    Salesforce instance ID: 00Di0000000e51m

    I have granted 1 week access.

    Thanks,
    Kofo

  • #2
    Good day @Kofo

    One of our developers reviewed your instance and found that below two ProcessBuilder causing the above error while posting and processing the temp contact:

    Click image for larger version  Name:	Process Builder.jpg Views:	1 Size:	83.1 KB ID:	35849

    Please review the above two process builder or Inactive and process the temp contact.
    Regards,
    Click & Pledge Support Department

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