Named event - Temp contacts: Registrants and the named guests

[cpulido]

We are attempting to use a named event. Upon testing we are running into this when the information comes in as Temporary Contacts.

Example:
We register two tickets by clicking on the ADD button. Enter these two guests: Glenda & Mike, on the next page, we enter Hellanday as the registrant.
All three come into Temporary Contacts.
The registrant Hellanday is able to be created as a new contact or attach to an existing.
The two attendees Glenda & Mike - any of the functions on the tamp contact page does not do anything.

The difference we see on their temp contact page is that the registrant has orange title bars and the two guests/tickets have blue - which we cannot process.


Thank you.

-CP

[CnP.Support.MA]

Good day cpulido :

Please grant us access to your salesforce instance, and share the Org Id. So that we can check.

Thank you,