Can you make a test transaction in Sandbox?

[[email protected]]

Hi,

Can you make a test transaction in Sandbox? If yes, how do you do it? Thank you very much!

[CnP.Support.AM]

Good day @[email protected]

Either in Production or Sandbox, you may process the Test transactions in C&P Events by changing the Event mode to TEST but NOT through VT. You may test the VT transaction with Custom Payment type but NOT with test cards.

Hope that answers your question. Let us know if we can be of any further assistance.

[[email protected]]

Thank you very much for your reply on this. I tried to create a test transaction in C&P Events in sandbox, but I could not select C&P Account No. in Default Settings under C&P Events. I needed to make changes in Default Settings in order to create a test event to make a test transaction. How can I achieve this? Thank you very much

[CnP.Support.AM]

Good day @[email protected]

Would you please grant us login access and share the OrgID of your Sandbox so that we can review whats going on?

Looking forward hearing back from you.

[[email protected]]

Thank you. I granted access and this is our org ID of the sandbox: 00D3D000000Cv2A

[CnP.Support.AM]

Good day @[email protected]

We reviewed and found that you have NOT integrated your C&P Account with Sandbox. Please note that in order to test our apps in Sandbox you need to establish the connection with Sandbox instance. While establishing the connection you will see the option to select the Production OR Sandbox:



To establish connection please see the following KB article: https://support.clickandpledge.com/s...ion#Salesforce

Please check and let us know if we can be of any further assistance.

[[email protected]]

Thank you very much! I will try that.

[mkavodah]

Can I have a connection to both Production and Sandbox at the same time? I'm testing new functionality in Sandbox and would like to see how things come in there, but don't want to interrupt what's happening in my actual Production instance of Salesforce while I do so.

[CnP.Support.AM]

Good day @mkavodah

NO, it is not possible. Either Production OR Sandbox maybe integrated but not both together at once.