Announcement

Collapse

Information Needed

See more
See less

Can you make a test transaction in Sandbox?

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

  • Can you make a test transaction in Sandbox?

    Hi,

    Can you make a test transaction in Sandbox? If yes, how do you do it? Thank you very much!

  • #2
    Good day @[email protected]

    Either in Production or Sandbox, you may process the Test transactions in C&P Events by changing the Event mode to TEST but NOT through VT. You may test the VT transaction with Custom Payment type but NOT with test cards.

    Hope that answers your question. Let us know if we can be of any further assistance.
    Regards,
    Click & Pledge Support Department

    On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

    Join us @ the educational webinars: https://clickandpledge.com/webinars/
    Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
    Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

    Comment


    • #3
      Thank you very much for your reply on this. I tried to create a test transaction in C&P Events in sandbox, but I could not select C&P Account No. in Default Settings under C&P Events. I needed to make changes in Default Settings in order to create a test event to make a test transaction. How can I achieve this? Thank you very much

      Comment


      • #4
        Good day @[email protected]

        Would you please grant us login access and share the OrgID of your Sandbox so that we can review whats going on?

        Looking forward hearing back from you.
        Regards,
        Click & Pledge Support Department

        On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

        Join us @ the educational webinars: https://clickandpledge.com/webinars/
        Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
        Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

        Comment


        • #5
          Thank you. I granted access and this is our org ID of the sandbox: 00D3D000000Cv2A

          Comment


          • #6
            Good day @[email protected]

            We reviewed and found that you have NOT integrated your C&P Account with Sandbox. Please note that in order to test our apps in Sandbox you need to establish the connection with Sandbox instance. While establishing the connection you will see the option to select the Production OR Sandbox:

            Click image for larger version  Name:	Sandbox.jpg Views:	60 Size:	46.0 KB ID:	34939

            To establish connection please see the following KB article: https://support.clickandpledge.com/s...ion#Salesforce

            Please check and let us know if we can be of any further assistance.
            Last edited by CnP.Support.AM; 10-30-2019, 05:08 AM. Reason: link update
            Regards,
            Click & Pledge Support Department

            On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

            Join us @ the educational webinars: https://clickandpledge.com/webinars/
            Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
            Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

            Comment


            • #7
              Thank you very much! I will try that.

              Comment


              • #8
                Can I have a connection to both Production and Sandbox at the same time? I'm testing new functionality in Sandbox and would like to see how things come in there, but don't want to interrupt what's happening in my actual Production instance of Salesforce while I do so.

                Comment


                • #9
                  Good day @mkavodah

                  NO, it is not possible. Either Production OR Sandbox maybe integrated but not both together at once.
                  Regards,
                  Click & Pledge Support Department

                  On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

                  Join us @ the educational webinars: https://clickandpledge.com/webinars/
                  Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
                  Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

                  Comment

                  Working...
                  X