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Custom question mapping - question truncated

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  • Custom question mapping - question truncated

    When I create a custom question map, the question has an 80 (?) character limit. If the question in the Connect form (and in the C&P Data) is longer than 80 chars, how do I map it?

  • #2
    Good day @snesson

    This has been brought up by others as well and it has been fixed by increasing the characters limit from 80 to 200 characters. Hopefully, the release is scheduled for the next week.

    Regards,
    Click & Pledge Support Department

    On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

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    • #3
      Please provide an update on the ETA of the release with the char limit increase on custom questions mapping. Thanks.

      Comment


      • #4
        Good day @snesson

        The release is scheduled to be out in this Week. Please keep an eye on the News & Announcement channel on the forum. We announce upgrades through the News & Announcement section of the forum so you may want to subscribe to that if you have not already in.

        Regards,
        Click & Pledge Support Department

        On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

        Join us @ the educational webinars: https://clickandpledge.com/webinars/
        Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
        Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

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        • #5
          Hi! Did this update get released? I'm also having trouble mapping my custom questions.

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          • #6
            Good day @lmccann16

            The release is postponed to 18th of this month.

            Sorry for the inconvenience.
            Regards,
            Click & Pledge Support Department

            On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

            Join us @ the educational webinars: https://clickandpledge.com/webinars/
            Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
            Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

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            • #7
              Hi! Was this addressed in yesterday's update? Do I have to enable something or will it automatically update? Thank you!

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              • #8
                Good day @lmccann16

                The release is delayed due to the last minute features and changes included. Sorry for the inconvenience.

                We announce upgrades through the News & Announcement section of the forum so you may want to subscribe to that: https://forums.clickandpledge.com/fo...-announcements

                It won't upgrade Automatically but we have complimentary service for upgrades. You will need to post the upgrade request in the following channel: https://forums.clickandpledge.com/fo...ade-assistance
                Regards,
                Click & Pledge Support Department

                On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

                Join us @ the educational webinars: https://clickandpledge.com/webinars/
                Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
                Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

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