Receipt Format

[mbecker]

Hello,

I noticed last week that the receipt format for our donations has changed and was wondering what happened/if there is a way to change it back. The only thing I can think of that changed during this time is I used the swiper app for one of our events, but didn't intentionally change any of the receipt settings (and everything looks correct when I log into our account). However, this new receipts lack a lot of pertinent information, including our organization's name!

I've attached a photo of the "before" and "after" versions of the receipts. Thanks!

[CnP.Support]

Good day mbecker

Please see:

• Advanced Notice: https://forums.clickandpledge.com/fo...eceipt-changes
• Release Note: https://forums.clickandpledge.com/fo...tings-and-more

Hope that answers your question. The old legacy receipt has retired and now the fully customizable receipts are replacing it.

Multiple announcement as well as a newsletter was sent when the release went live.