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Virtual Terminal Campaign String Append no longer working in partner community

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  • Virtual Terminal Campaign String Append no longer working in partner community

    In our Partner community, we have a link to the Virtual Terminal on the opportunity record that pre-populates the Contact information and the Transaction Campaign:
    HYPERLINK("/madd/CnP_PaaS__VirtualTerminal?sfCampaignid="& Campaign.Id & "&sfContactid="& npsp__Primary_Contact__r.Id , "Proceed to Virtual Terminal")

    The link works and the terminal correctly populated the contact information, but it does not populate the Transaction Campaign.

    We have a similar link for internal users, which is working correctly:
    HYPERLINK("/apex/CnP_PaaS__VirtualTerminal?sfCampaignid="& Campaign.Id & "&sfContactid="& npsp__Primary_Contact__r.Id , "Proceed to Virtual Terminal")

    Any reason this would stop working in the Partner community? Both of these links were working correctly before the latest release.

  • #2
    Good day @mlregal

    Please note that, in order to populate the Campaign, the Campaign should be in Active mode. We noticed that some of the Campaigns are not Active in your instance.

    Would you please check the Campaign status which you are expecting to populate or share the Campaign ID so that we can review it?
    Regards,
    Click & Pledge Support Department

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