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Manual Payment Redirect Error in Embedded VT

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  • CnP.Support.AM
    replied
    Good day @aschutjer

    Would you please share the eVT link URL as well as grant us login access to your Salesforce account so that we can login and review whats going on?

    Leave a comment:


  • aschutjer
    replied
    Hi there,

    So any credit card transaction we process redirects the user to that error. The transaction goes through fine but I tested it on the 411111111111 card with my own name and it looks like Salesforce doesn't have anywhere to go. It is a managed package by our external SFDC consultants so I'm thinking it might be an issue for them.

    As long as the transactions are going through, it's not an immediate problem - merely an aesthetic one!

    Thanks for looking in!

    Best,

    -Aaron

    Leave a comment:


  • CnP.Support.AM
    replied
    Good day @aschutjer

    Strange! Would you please share the exact scenario/steps you have taken in order to replicate the issue? Also, please share the order number of the transaction.

    Leave a comment:


  • aschutjer
    replied
    Here you are - hope it helps!

    Click image for larger version

Name:	SFDC Error Capture.JPG
Views:	6
Size:	18.5 KB
ID:	31478
    Attached Files

    Leave a comment:


  • CnP.Support.AM
    replied
    Good day @aschutjer

    Sorry but the image you have provided is not visible. Would you please post this as a JPG so we can review?

    Leave a comment:


  • aschutjer
    started a topic Manual Payment Redirect Error in Embedded VT

    Manual Payment Redirect Error in Embedded VT

    Hi C&P!

    We received the following error after manually entering a credit card donation:

    "Apex script unhandled exception by user/organization: 005d0000005eMoq/00Dd0000000gsEP

    Visualforce Page: /apex/cnp_paas__CnP_CreditCard_eCheckdetails


    caused by: System.NullPointerException: Argument cannot be null.

    Class.CnP_PaaS.CreditTransactions.<init>: line 302, column 1"

    The transaction went through alright, but the redirect for the user went to this:



    Any ideas on how to fix?

    Granted 7-day access for C&P Support for Org ID: 00Dd0000000gsEP if you need it!

    Thanks!

    -Aaron
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