Manual Payment Redirect Error in Embedded VT

[aschutjer]

Hi C&P!

We received the following error after manually entering a credit card donation:

"Apex script unhandled exception by user/organization: 005d0000005eMoq/00Dd0000000gsEP

Visualforce Page: /apex/cnp_paas__CnP_CreditCard_eCheckdetails


caused by: System.NullPointerException: Argument cannot be null.

Class.CnP_PaaS.CreditTransactions.<init>: line 302, column 1"

The transaction went through alright, but the redirect for the user went to this:



Any ideas on how to fix?

Granted 7-day access for C&P Support for Org ID: 00Dd0000000gsEP if you need it!

Thanks!

-Aaron

[CnP.Support.AM]

Good day @aschutjer

Sorry but the image you have provided is not visible. Would you please post this as a JPG so we can review?

[aschutjer]

Here you are - hope it helps!

[CnP.Support.AM]

Good day @aschutjer

Strange! Would you please share the exact scenario/steps you have taken in order to replicate the issue? Also, please share the order number of the transaction.

[aschutjer]

Hi there,

So any credit card transaction we process redirects the user to that error. The transaction goes through fine but I tested it on the 411111111111 card with my own name and it looks like Salesforce doesn't have anywhere to go. It is a managed package by our external SFDC consultants so I'm thinking it might be an issue for them.

As long as the transactions are going through, it's not an immediate problem - merely an aesthetic one!

Thanks for looking in!

Best,

-Aaron

[CnP.Support.AM]

Good day @aschutjer

Would you please share the eVT link URL as well as grant us login access to your Salesforce account so that we can login and review whats going on?