Insufficient Privileges Error for System Admin when processing Temporary Contacts

[[email protected]]

Hello, I am having an issue with temporary contacts, when I try to process them I get and insufficient privileges error, even though I am a Sys Admin.

I have granted login access to the org 00Dj0000000JAWN

Thank you in advance for any information you can provide on this issue.

please also upgrade to the newest CnP as well thank you.

[CnP.Support.AM]

Good day @[email protected]

We have upgraded your Salesforce instance as requested.

It is absolutely important that you re-establish connection between Click & Pledge and Salesforce. With this update C&P Accounts are no longer needed to be added to Salesforce as the connection will automatically add the required information to Salesforce. It is extremely important that you login to the Connect & re-establish connection. You may see that your account is already connected but this does not mean the new information has posted to Salesforce. With this release 2 more variables are added to Salesforce with each account and as such it is important that you login and set up the connection again for all your connected accounts.

To establish connection please see the following KB article: https://support.clickandpledge.com/s...ion#Salesforce

Release notes:
· API Class Library 5.1612000002
o Release notes: http://cnp.mn/2i6NErS

· PaaS 9.1612080007
o Release notes: http://cnp.mn/2i6VAt5

· Event 5.1612000011
o Release notes: http://cnp.mn/2i6RroQ

You may also join our Power of Us Hub: http://bit.ly/1cO852O

Please - We also love to know what you think about our platform. Please review our apps on AppExchange:

· Payment: http://bit.ly/cnp-paas-review
· Event: http://sforce.co/1yYgEPM

Please let us know if we can be of any further assistance.

[CnP.Support.AM]

Good day @[email protected]

Regarding the temp contact issue, please test it now and if you find any issues, share the Temp Contact order number as well as the ContactID you would like to merge with.

[[email protected]]

For the temp contact issue, I am no longer receiving the insufficient privileges error but now when trying to process the merge with the contact I am getting the following error: Error:

duplicate field selected: CnP_PaaS__Company_ID__c

TC-0230 003j000000mU2xmAAC

[CnP.Support.AM]

Good day @[email protected]

We have fixed that and processed the above temp contact.

Moving forward if you see any issues with processing temp contact please let us know.