Autoresponders not sending

[ndlugajczyk]

I have two accounts that do not appear to be sending autoresponders and I cannot figure out why. One has been going on for a couple weeks, the other I just noticed today.
Salesforce Org ID: 00D36000000Il4u

Transaction Examples:

BASIS Tucson Primary (35436)
35436-1702262025004291787
35436-1702261740407158595

BASIS Phoenix Central (35431)
1722610123531517869218
172261012252426670745

[CnP.Support.AM]

Good day @ndlugajczyk

We reviewed and found that all 4 of the order numbers listed above have sent the Autoresponder without any issues. You may see that in the related list of Autoresponder logs under respective Contact detail page.

Order#35436-1702261740407158595


Order#: 35436-1702262025004291787


Order#: 1722610123531517869218



Order#: 172261012252426670745