Autoresponder Stopped Sending Out

allenqiu0124

Junior Member

Join Date: Nov 2016

Posts: 18
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#1

Autoresponder Stopped Sending Out

02-17-2017, 11:14 AM

Good afternoon,

Lately I've noticed that my autoresponder has not been sending out the emails. I've checked the log and they seemed to have stopped midway approximately two weeks ago. Organization ID is 00Dj0000000Hrq9 and login is granted.
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CnP.Support.AM

C&P Support

Join Date: Nov 2015

Posts: 6653
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#2

02-21-2017, 12:15 AM

Good day @allenqiu0124

Would you please share the order numbers and the Autoresponder name which you are expecting to fire?

We noticed that you are version behind. If you allow us we will upgrade your instance with latest versions of our app.

Looking forward to hearing back from you.

Regards,
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