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I receive an error report each time someone completes a paid transaction with our organization stating that I am attempting to create a duplicate record. Is this because we still have our legacy click and pledge portal?
I'm attempting to slowly transfer all of our donations and events to the new click and pledge portal and salesforce event management. I would like to begin using the new portal for our general donations, but am concerned about receiving the donations after receiving error reports with each transaction.
I've attached a photo of the error report I receive with each paid transaction.
Our ID is: 00D410000014eQ9
Click and pledge has access to the account.
Thank you!
I'm attempting to slowly transfer all of our donations and events to the new click and pledge portal and salesforce event management. I would like to begin using the new portal for our general donations, but am concerned about receiving the donations after receiving error reports with each transaction.
I've attached a photo of the error report I receive with each paid transaction.
Our ID is: 00D410000014eQ9
Click and pledge has access to the account.
Thank you!
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