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Hi, I'm having a problem with the Opportunity naming rules for one of our clients.
Specifically, donations with the SKU "Membership" are being named improperly. I've attached a screenshot of the Settings screen -- incoming Opps with the SKU Membership are being named based on the second rule instead of the first. We also have Contact Role and Record Type rules based on the same Membership SKU, and those are working as expected -- only the Name isn't working.
Their C&P app was updated a few weeks ago, and that seems to be about the time it stopped working.
The Org ID is 00D300000006G7T. I've provided login access. Thanks!
Specifically, donations with the SKU "Membership" are being named improperly. I've attached a screenshot of the Settings screen -- incoming Opps with the SKU Membership are being named based on the second rule instead of the first. We also have Contact Role and Record Type rules based on the same Membership SKU, and those are working as expected -- only the Name isn't working.
Their C&P app was updated a few weeks ago, and that seems to be about the time it stopped working.
The Org ID is 00D300000006G7T. I've provided login access. Thanks!
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