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Is there a way to have an acknowledgement letter (not an email) produced when a donation is processed?
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Good day @Laure
What do you mean by acknowledgement letter? We generally send the transaction receipt immediately after transaction processed through email in which includes the PDF Receipt as well.
If you would like to send customized acknowledgement letter then you may use the C&P Autoresponder in Salesforce: http://help.clickandpledge.com/custo...ticles/1164739
Regards,
Click & Pledge Support Department
On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange
Join us @ the educational webinars: https://clickandpledge.com/webinars/
Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
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I mean a physical letter that you would sign and put in an envelope and mail at the post office. Not an email.Comment
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Regards,
Click & Pledge Support Department
On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange
Join us @ the educational webinars: https://clickandpledge.com/webinars/
Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpCComment
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