Announcement

Collapse

Information Needed

See more
See less

CnP Test Responder (not created by user)

Collapse
X
 
  • Time
  • Show
Clear All
new posts

  • CnP Test Responder (not created by user)

    Recently discovered an email Autoresponder that was created on 10/19/16 at 9:52am GMT called "CnP Test Responder" - this was not created by myself or my client. It was set up with minimal criteria, and sent emails only to [email protected], with reply to address [email protected] and notifications BCC'ing [email protected].

    This prevented thank-you email/receipts to their donors (via Autoresponder). There is also a contact that was created 10/19/16 at 3:29am GMT named "Account Verification" - with a $1 donation that was declined using a Visa ending in 1111, expiring 01/17.

    Hopeful this was something coordinated by someone at C&P intentionally, and not potential sign that their account was hacked. We have deactivated that Autoresponder. Guidance is appreciated!

    1-week access granted. Org ID: 00DA0000000Avko
    Click image for larger version  Name:	screenshot.png Views:	1 Size:	2.7 KB ID:	29369

  • #2
    Good day @jillifoss

    Yes, that has been created by C&P in order to test the scenario but unfortunately didn't remove that responder from the instance. However, we have deleted that responder, Contact and the footprint of test transaction from the above Org.

    Sorry for the inconvenience.
    Regards,
    Click & Pledge Support Department

    On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

    Join us @ the educational webinars: https://clickandpledge.com/webinars/
    Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
    Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

    Comment

    Working...
    X
    😀
    🥰
    🤢
    😎
    😡
    👍
    👎