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Future EFTs for iATS all declining

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  • Perc-BRC
    replied
    Thank you! I was able to upload a future EFT and it created an authorization transaction. The first real transaction happens next week; I'll verify that it processes correctly then. Thanks!

    Leave a comment:


  • CnP.Support.AM
    replied
    Good day @Perc-BRC

    We have identified the issue and fixed it. Sorry for the inconvenience.

    Please check now and let us know if you find any issues.

    Leave a comment:


  • Perc-BRC
    replied
    Hi! Any update on this? They are looking to do their full database migration to C&P as the year rolls over, and the batch upload was the key to switching their hundreds of accounts. Thanks!

    Leave a comment:


  • CnP.Support.AM
    replied
    Good day @Perc-BRC

    We are reviewing this case and will get back to you shortly.

    Leave a comment:


  • Perc-BRC
    started a topic Future EFTs for iATS all declining

    Future EFTs for iATS all declining

    Hi- You recently added the ability to process future EFT transactions and we've been testing it out with a filebatch upload, but all transactions set to fire in the future are declining, even when we are sure the account is good. This is iATS/Canadian account.

    Org ID: 00D80000000LajA
    Here is a batch w/ future that all declined: https://cnp-paas.na8.visual.force.co...fdc.override=1
    The same-day EFT worked fine. We are sure the others are goof accounts (they've been processed previously).

    Thanks.
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