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How to Test Recurring Donation

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  • CnP.Support.AM
    replied
    Good day @Deltau

    NO, it won't work nor it is possible to use the real card in Test mode. You may test the recurring with test card but as stated, a TEST transaction simply authorizes & disappears forever. So, it won't process the next instalments. If you need to test the recurring instalments, you must process the transaction in Production mode with real card.

    Leave a comment:


  • Deltau
    replied
    So in regards to the previous post that I need to test recurring charges, they are saying that I need to test with a real card. If I test with a real card and in "Test" transaction type, will I be able to successfully used the "Charge Next" button? Also, is there a way to ensure that the next installment will be processed automatically, without having to wait for a the subscription frequency to pass (e.g. a week, a month, etc.).

    Thanks!

    Sean

    Leave a comment:


  • CnP.Support
    replied
    Deltau

    TEST transactions post to an entirely different server and they never settle. A TEST transaction simply authorizes & disappears forever.. no traces of it will be left anywhere and nothing about it settles.

    We, of course, recommend that you test with a test card, namely, 4111111111111111 (4 and 15x1's), with expiration date of any date in the future and any 3 digit number as the CVV.

    Hope that helps.

    Leave a comment:


  • Deltau
    replied
    Can I still process with the "Test" Transaction Type? If I process a real credit card in Test mode, will it not actually charge the credit card?

    Leave a comment:


  • CnP.Support.AM
    replied
    Good day @Deltau

    Ah, my apologize, since the recurring has been processed with the test card, it won't process the instalments. You need to setup the recurring with real card in order to process the instalments.

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  • Deltau
    replied
    Thank you. I have just tried clicking that button and I received the following error "Sorry but we have encountered an error while trying to process the payment. Please try again or contact the patron for updated payment information."

    I don't see anything in my debug logs that shows an error. Do you have anything on your end?

    Sean

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  • CnP.Support.AM
    replied
    Good day @Deltau

    You may test the recurring instalment by charging the card for next instalment.Please go the respective RecurringID: https://missionsministries--cpdev--c...A0000012pKPQAY and click on "Charge Next" button:

    Click image for larger version

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    Hope that helps.

    Leave a comment:


  • Deltau
    replied
    Sorry for the delay. Here is the URL to the newly created Transaction for a monthly recurring donation: https://missionsministries--cpdev--c...A000000Rg7LUAS. How can I "test" that the next donation will be created successfully, without having to wait a month? Do I need to create a transaction with shorter Periodicity? Does the transaction type need to be something other than "Test? If so, will the test credit card number still successfully process?

    I have also granted you login access again.

    Thanks for your help!

    Sean

    Leave a comment:


  • Deltau
    replied
    We are working on creating a new record and will let you know as soon as it is available for you to examine.

    Thanks!

    Sean

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  • CnP.Support.AM
    replied
    Good day @Deltau

    Yes, that would be great if you please do one test and see if you find any issues with creating opportunities for instalments.

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  • Deltau
    replied
    Those transactions are created from a custom visual force page that we have created. I wanted to make sure that the recurring transactions would be properly created before promoting to production.

    We can create a new recurring transaction, if that would help you trouble shoot.

    Leave a comment:


  • CnP.Support.AM
    replied
    Good day @Deltau

    We noticed that the above transaction is processed in Test Mode and it is from 26March2016. May I know from where this transaction has been processed?

    I see that the second instalment for above recurring didn't processed. Do you have any latest recurring that you see above issue?

    Leave a comment:


  • Deltau
    replied
    Sorry for the delay on my end. The Org Id is: 00D7A0000008p5n. I updated your access for another week.

    Thanks!

    Sean

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  • CnP.Support.AM
    replied
    Good day @Deltau

    We don't have access to your Salesforce account:

    Click image for larger version

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    Please grant us access as well as share the OrganizationID in case I am looking into wrong one.

    Leave a comment:


  • Deltau
    replied
    I have granted access for a week. Here is the link to a recurring donation https://missionsministries--cpdev--c...117A00000071yG. It is order number 1603260959161071111.

    Thanks!

    Leave a comment:

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