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  • Autoresponder combinations

    If I need to have an autoresponder send out for every donation. Can you confirm that these different combinations are correct with respect to needing to have a different autoresponder for each possibility? Is there no way to have one set once that will go for all possibilities without having to create them individually?

    Always all payment methods.

    1. Payment status Authorized -
    2. Payment status authorized and recurring
    3. Payment status authorized and matching gift
    4. Payment status authorized and future transaction
    5. Payment status Authorized and recurring with Matching
    6. Payment status authorized and recurring with future transaction.
    7. Payment status authorized and matching with future transaction.

    et cetera

  • #2
    Good day @ndlugajczyk

    You may set the Autorepsonder to send for all of the normal transactions by selecting the Credit Cards and Authorzied as condition but in case of Recurring, Matching Gift and Future Transaction you will need to create different Autoresponder.

    For example: If a transaction having Matching Gift + Recurring with/without future date then you may create one Autoresponder including those two conditions (All Instalments) + Credit Cards + Authorized to fire the Autresponder:
    Click image for larger version

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    Regarding the Future Transaction (One Time Transaction) for this you will need to create separate Autoresponder:
    Click image for larger version

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    Hope that answers your question. Let us know if we can be of any further assistance.
    Regards,
    Click & Pledge Support Department

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