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C&P Virtual Terminal not working

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  • C&P Virtual Terminal not working

    When any of our users try to access the Virtual Terminal, we get the following error:
    Visualforce Error

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    System.CalloutException: Web service callout failed: Unable to parse callout response. Apex type not found for element endDate

    An unexpected error has occurred. Your solution provider has been notified. (CnP_PaaS)



    Org ID: 00DF00000006xCG

    We've granted login access already

  • #2
    Good day mlregal

    Please check it now.

    The issue has been resolved.
    Regards,
    Click & Pledge Support Department

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    • #3
      Dear C&P,

      I don't know if it's the same issue, but we had a similar Visualforce Error but with a different data type or element:

      Visualforce Error
      System.TypeException: Invalid long:
      An unexpected error has occurred. Your solution provider has been notified. (CnP_PaaS)


      Thanks in advance for any guidance. We are using the C&P Connect VT in the interim.

      Frank

      Comment


      • #4
        Good day Frank

        Has that been posted earlier in another post? we have already answered it.

        Please go to your C&P Settings > Virtual Terminal and SAVE (update) the setting and test it again.
        Regards,
        Click & Pledge Support Department

        On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

        Join us @ the educational webinars: https://clickandpledge.com/webinars/
        Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
        Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

        Comment


        • #5
          Many thanks -- that did it!

          Frank

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