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Web service callout failed

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  • Web service callout failed

    Today randomly when we clicked on the Virtual Terminal in Salesforce we started receiving:

    Web service callout failed: Unable to parse callout response. Apex type not found for element endDate
    An unexpected error has occurred. Your solution provider has been notified. (CnP_PaaS)

    Wondering if you could give me a hand!

    Salesforce Org ID: 00Dd0000000eXib
    You have Login Access

    Thanks,
    Dave

  • #2
    We experienced the same issue when we tried to access Virtual Terminal for donation entry.

    Org ID: 00Di0000000gcJwEAI
    We also granted login access.

    Hopefully you can resolve this soon! Thank you.

    Comment


    • #3
      Good day Maggie / dstephens

      The issue has been resolved.

      Please verify and let us know if you are still experiencing the issue.
      Regards,
      Click & Pledge Support Department

      On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

      Join us @ the educational webinars: https://clickandpledge.com/webinars/
      Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
      Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

      Comment


      • #4
        Thanks! Looks like it's working great now.

        Comment

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