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  • Errors After Update

    We have been using C&P for months without incident until the recent update to Connect 2.0. I've gone through all of the steps to have C&P update my SF plugins and I went in and reconnected everything to SF (on both the new and old portals) and I am still getting an error and Opportunities are not being created.

    I had been in touch with the Support Team, but they haven't responded to my issue since Wednesday of last week. I have a mailing that is going out tomorrow and need this issue resolved ASAP!

    Here is the error we are getting:
    System response:

    "Upsert failed. First exception on row 0; first error: FIELD_CUSTOM_VALIDATION_EXCEPTION, Select a Contact Name: [ContactName__c]"

  • #2
    Good day @Neil Wintle

    The reason you see the above error is because the validation rule you have on opportunity is causing the issue to process the data in your instance:

    Click image for larger version

Name:	validation rule.jpg
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ID:	28390

    Please review the validation or deactivate it and try to re-post the data.

    Hope that helps. Let us know if we can be of any further assistance.
    Regards,
    Click & Pledge Support Department

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