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Autoresponder Defaults: Previously blank settings now mandatory. Defaults?

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  • bigbluepancake
    replied
    Got it. Thanks!

    Leave a comment:


  • CnP.Support.AM
    replied
    Good day @bigbluepancake

    In the back-end it has been default set to 120 days.

    Hope that helps.

    Leave a comment:


  • bigbluepancake
    replied
    Thanks! Do you know what's the current default for the Log Retention please? I would like to use back the same value as what it is internally set to now (despite it being blank when I open up Autoresponder Defaults).

    Leave a comment:


  • CnP.Support.AM
    replied
    Good day @bigbluepancake

    It cannot be skipped. Both the settings which you are referring to is mandatory. Log Retention value is to maintain logs for responders. You will need to define the number of days you would like to keep the logs. It can be set for max 1090 days (3 years). In Default SMS responder you may enter any text.

    Hope that answers your question. Let us know if we can be of any further assistance.

    Leave a comment:


  • Autoresponder Defaults: Previously blank settings now mandatory. Defaults?

    Hi! I am trying to make some newly created tags appear in Autoresponder, and I found that I need to go to "Autoresponder Defaults" > "Show Tags in Autoresponder" to make them visible. However, when I click on the "Update Settings" button, I was blocked, because now I need to key in the previously empty "Default SMS responder in case of no matching rule" and "Log Retention" fields. I just want these 2 fields to be at whatever value they are currently set to. What should I put?
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