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Apparently since June, we just have not had anyone complain about no receipt until now. Does something need to be enabled? I tried searching for answers but did not easily find anything- sorry.
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Good day DPetr
We enabled the activity history for the object in Salesforce. It was not active.
Please let us know if we can be of more assistance.Regards,
Click & Pledge Support Department
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Well, I see that under the related lists. But I don't see that it sent something via the Autoresponder Log Tab. I know it probably sent something because I received copies. How do I see the actual log of it in SF?
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Good day DPetr
The logging option was not enabled for the object in your instance so you do not have the log. We enabled it so moving forward you will be able to see it.
Hope that answers your question.Regards,
Click & Pledge Support Department
On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange
Join us @ the educational webinars: https://clickandpledge.com/webinars/
Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpCComment
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