Apparently since June, we just have not had anyone complain about no receipt until now. Does something need to be enabled? I tried searching for answers but did not easily find anything- sorry.
Announcement
Collapse
Information Needed
To help us with upgrading your instance please make sure to:
See more
See less
Autoresponder log not logging?
Collapse
X
-
Good day DPetr
We enabled the activity history for the object in Salesforce. It was not active.
Please let us know if we can be of more assistance.Regards,
Click & Pledge Support Department
On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange
Join us @ the educational webinars: https://clickandpledge.com/webinars/
Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC
-
Good day DPetr
The logging option was not enabled for the object in your instance so you do not have the log. We enabled it so moving forward you will be able to see it.
Hope that answers your question.Regards,
Click & Pledge Support Department
On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange
Join us @ the educational webinars: https://clickandpledge.com/webinars/
Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC
Comment
Comment