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Error Code 2052 received using Virtual Terminal

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  • Error Code 2052 received using Virtual Terminal

    I received the following error while trying to process a test transaction from the Virtual Terminal within Salesforce:

    Error Code 2052

    Transaction Result Xml Error
    The 'urn:APISchema.xsd:AccountGuid' element is invalid - The value 'farallones' is invalid according to its datatype 'NormalizedString' - The actual length is less than the MinLength value.


    Any ideas on what is causing this?

  • #2
    Good day!

    Account GUID is not set right in the C&P Settings > Accounts.

    Please check the GUID - it is as shown below:

    Click image for larger version

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    Please let us know if this fixes the issue.
    Regards,
    Click & Pledge Support Department

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    Comment


    • #3
      Thanks, that seems to have worked!

      However, I tried to run a transaction using the test card number (4111 1111 1111 1111), but it was declined. Is this expected behavior, or should I be able to run test transactions via the virtual terminal?

      Comment


      • #4
        Good day!

        TEST cards cannot be run in the Virtual Terminal. Virtual Terminal processes real cards only.

        Are you using the test card in the VT?
        Regards,
        Click & Pledge Support Department

        On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

        Join us @ the educational webinars: https://clickandpledge.com/webinars/
        Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
        Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

        Comment

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