Upgrade Request Assistance

[DavidMillar]

Hello,

Just writing to say that we would appreciate some assistance with the Click and Pledge upgrade process for our organization.

Thank you!

David Millar

[CnP.Support]

Good day!

Please grant us login access and we will upgrade it for you.

How to grant access: http://forums.clickandpledge.com/showthread.php?t=1065

[DavidMillar]

Granted! Thank you very much!

[CnP.Support]

Good day!

As requested we have upgraded your instance.

The following are the upgrades:

PaaS Class Library v2.1010 -> 2.3000
Payment as a Service v8.5003 -> 8.9004
Events v2.5000 -> 2.6000.22

Please let us know if we can be of any further assistance.

BTW: Love to know what you think of our Salesforce apps: Rate us on AppExchange:

• Payment: http://sforce.co/1yYgsjI
  
• Event: http://sforce.co/1yYgEPM

[DavidMillar]

Thank you very much! We seem to be having an issue with our autoresponders now though. Do you happen to know how I can resolve them? It does not appear that they are triggering at the moment.

[CnP.Support]

Good day!

Have you reviewed the Autoresponder setting?

Is there a transaction or order # that you know of that we can check?

Please make sure we still have access.