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Transaction not posting?

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  • CnP.Support
    replied
    Good day!

    We have pushed the transaction to your Salesforce instance as requested.

    Please let us know if we can be of any further assistance.

    Leave a comment:


  • Radha
    started a topic Transaction not posting?

    Transaction not posting?

    I have a transaction that appears to not have posted in SF.

    As far as I can tell the donor, Brandy, had one declined (maybe two declined) transaction. And one successful transaction. The order number for the successful one does not seem to appear in SF anywhere: 1505011551526721143

    Could you investigate my instance? Org ID: 00Dd0000000i8lD. I've granted to access.

    Refer to this contact: https://na14.salesforce.com/003d0000...Pos=0&srKp=003

    Radha
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