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Help cleaning up duplicates of temporary contacts

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  • Help cleaning up duplicates of temporary contacts

    In my Salesforce instance, I have some temporary contacts which are still showing up in my temporary contacts list even though I've processed their donations. Can you help me clear them out? I'm getting the error message: Error:

    Insert failed. First exception on row 0; first error: DUPLICATE_VALUE, duplicate value found: CnP_PaaS__VaultGUID__c duplicates value on record with id: a0mF000000AkUxJ: []

    My organization is Crosscut Public Media


    Salesforce.com Organization ID 00DA0000000KIUw

    Thanks for the help!

  • #2
    Good day!

    We have tried logging into your account but don't have access.

    Please grant us login access and we will resolve your issue as soon as we have access.
    Please make sure to post your organization name & the Salesforce Organization ID so we know how to locate your instance. As part of the process we will also upgrade you to the latest instance of our applications. If you don't wish to be upgraded please let us know otherwise we will update your instance.
    Regards,
    Click & Pledge Support Department

    On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

    Join us @ the educational webinars: https://clickandpledge.com/webinars/
    Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
    Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

    Comment


    • #3
      I only gave access through yesterday. I'll give you access again, this time for a bit longer. Thanks!

      Comment


      • #4
        Good day!

        We resolved all Temp issues as requested.

        Please review your account and let us know if we can be of any further assistance.
        Regards,
        Click & Pledge Support Department

        On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

        Join us @ the educational webinars: https://clickandpledge.com/webinars/
        Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
        Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

        Comment

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