Salesforce and Click and Pledge

[laurenvelardi]

Hello,
Something is off with our account and C&P transactions aren't being posted to Salesforce. Our problem started August 20.

[CnP.Support.AM]

Good day @laurenvelardi

Would you please grant us login access to your Salesforce account? We need to login and review what is going on.

Looking forward to hearing back from you.

[laurenvelardi]

Done! Thank you.

[CnP.Support.AM]

Good day @laurenvelardi

We reviewed your instance and noticed that there is NO connection between your C&P Account and Salesforce instance which is the reason for not posting the data:



Would you please login to the portal and re-establish the connection: http://help.clickandpledge.com/custo...rticles/803669

Let us know if we can be of any further assistance.