I have a membership benefit that has a 1 year duration. I communicate it to the purchasers of memberships by sending an email via auto responder when they first sign up for a membership and every year thereafter. It's clear how to setup the logic for sending the autoresponder when the recurring payment is yearly or when it is a one time payment or the payment is made for 1 year of recurring payments. However, if someone setups up recurring payments monthly, there seems to be no existing logic to send the reminder 1 year later. I could send it 365 days later, but that only helps if they only stay a member for less than 2 years. After that, they receive nothing.
I think what I need is a criteria in the autoresponder to fire off the email every 1+N times. So, if N=12, it would fire on the 13th, 25th, 37th installments. How do I make this request ?
The other alternative is to run a report and fire it off manually some how. Is that even possible ?
I think what I need is a criteria in the autoresponder to fire off the email every 1+N times. So, if N=12, it would fire on the 13th, 25th, 37th installments. How do I make this request ?
The other alternative is to run a report and fire it off manually some how. Is that even possible ?
Comment