Information Needed

See more
See less

PaaS_Maintenance_TemporaryContact job causing errors

  • Filter
  • Time
  • Show
Clear All
new posts

  • PaaS_Maintenance_TemporaryContact job causing errors

    It looks like this job is set to run monthly and kicked off this morning. I started receiving hundreds of emails from a Process Builder job we have set up on new contacts. I've attached a sample below.

    My guess is that someone did testing with fake email addresses and then didn't clean up the records properly. I can't find these fake email addresses or any bad temp contacts, please advise where to look. Access granted to C&P if that helps.

    FlowApplication <[email protected]>
    7:20 AM (3 hours ago)

    to me
    An error occurred at element myRule_1_A1 (FlowRecordCreate).
    INSERT --- INSERT FAILED --- ERRORS : (CANNOT_INSERT_UPDATE_ACTIVATE_ENTITY) UpdateContactRecord: execution of AfterInsert

    This report lists the elements that the flow interview executed. The report is a beta feature.
    We welcome your feedback on IdeaExchange.

    Flow Details
    Flow Name: New_contacts_add_Appeals_List
    Type: Workflow
    Version: 2
    Status: Active

    Flow Interview Details
    Interview Label:
    Current User: Stephanie Scherra (005C0000003ulN2)
    Start time: 8/19/2016 6:20 AM
    Duration: 0 seconds

    How the Interview Started
    Stephanie Scherra (005C0000003ulN2) started the flow interview.
    Some of this flow's variables were set when the interview started.
    myVariable_old = null
    myVariable_current = 003C0000024xraZIAQ

    ASSIGNMENT: myVariable_waitStartTimeAssignment
    {!myVariable_waitStartTimeVariable} Equals {!Flow.CurrentDateTime}
    {!myVariable_waitStartTimeVariable} = "8/19/2016 6:20 AM"

    DECISION: myDecision
    Executed this outcome: myRule_1
    Outcome conditions: and
    1. {!myVariable_current.Email} ([email protected]) Is null false
    Logic: All conditions must be true (AND)

    RECORD CREATE: myRule_1_A1
    Create one cazoomi__List_Member_Contact__c record where:
    cazoomi__Contact__c = {!myVariable_current.Id} (003C0000024xraZIAQ)
    cazoomi__Marketing_List__c = a0dC000000DJqec
    Failed to create record.

    Error Occurred: INSERT --- INSERT FAILED --- ERRORS : (CANNOT_INSERT_UPDATE_ACTIVATE_ENTITY) UpdateContactRecord: execution of AfterInsert

  • #2
    Good day bill

    Is this a Salesforce question?

    The reason I am asking is that it is posted to the Core API Channel. Please let us know which application you are referring to.
    Click & Pledge Support Department

    Join us @ the educational webinars:
    Live Support- read more:


    • #3
      I'm not clear what the problem is but it starts when the PaaS_Maintenance_TemporaryContact job kicks off, I get thousands of emails from a process. I have a SF ticket open, I'm going to guess they will tell me to take a look at PaaS_Maintenance_TemporaryContact and see what it is trying to do. As I mentioned it looks like the C&P job is trying to process temporary contacts that we think are deleted but may have not deleted them correctly. Can you tell me how to verify this, or what this job does?


      • #4
        Good day!

        Please let us know your Salesforce Organization ID and grant us login access so we review the C&P Data.

        If Temps are deleted without the corresponding C&P Data, Maintenance locates the orphaned C&P Data and processes them again. If you wish to delete something you need to also delete all footprint of the transaction. The best way (sure way) to do this is to use the Maintenance and delete the records there. The Maintenance delete option will delete all traces of the transaction.

        The maintenance's job is to ensure nothing is left orphaned and all aspects of a transaction is error free.

        Once we have access we can review and show you what is going on.

        BTW: I moved this thread to the Salesforce Donor Management as it is not related to the API, which was originally posted. Please continue your responses in this thread.
        Click & Pledge Support Department

        Join us @ the educational webinars:
        Live Support- read more: