Hello -
I put in a ticket with C&P, but the support team member who was helping me said he couldn't figure out the issue and directed me here.
I need help connecting 6 transactions from July that were charged and show up as C&P Transactions but not as Opportunities. We pull our financial reports based on "opportunities" for the month, and since these transactions aren't populating opportunities on our donor's profiles in Salesforce they aren't showing up on our reports.
I have all of the transaction numbers and donor names if anyone can assist me.
Thanks!
I put in a ticket with C&P, but the support team member who was helping me said he couldn't figure out the issue and directed me here.
I need help connecting 6 transactions from July that were charged and show up as C&P Transactions but not as Opportunities. We pull our financial reports based on "opportunities" for the month, and since these transactions aren't populating opportunities on our donor's profiles in Salesforce they aren't showing up on our reports.
I have all of the transaction numbers and donor names if anyone can assist me.
Thanks!
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