Errors in Temp Contact Matching

[Joannasheehan]

Thanks for your help during Office hours today. We're having the issues with some of our temp contacts getting stuck and unable to merge into salesforce since up[grading to connect platform for our donation form.

We've granted access and the temp contact record we're having issues with is Pamela Bell.

American Theatre Wing: Salesforce ID 00D80000000KCNR

[CnP.Support.AM]

Good day @Joannasheehan,

We reviewed and didn't find any temp record for Pamela Bell in your instance.

Would you please share the Temp ID or link?

Thanks,

[Joannasheehan]

Sure. Another example is: Nicole Gardner

https://cnp-paas.na29.visual.force.com/apex/temporarycontact?id=a0n34000004PeXjAAK&type=&cnp_act=

[CnP.Support.AM]

Good day @Joannasheehan,

Would you please share the Contact ID you would like to attach to the above contact?