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Can you send an autoresponder retroactively?

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  • Can you send an autoresponder retroactively?

    Hi,

    I am wondering if you can set up an autoresponder and send a thank you email for the donation that was processed before setting up the autoresponder. Thank you!


  • #2
    Good day [email protected]

    Yes there is- simply go to the specific transaction you wish to trigger the autoresponder for and click on the Resent Autoresponder button. The button will trigger a scan of all the autoresponders and sends all that satisfy the conditions for the transaction. It is also a great way to test during setting up the AR to make sure it does and behaves as expected.

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    Hope that answers your question.
    Regards,
    Click & Pledge Support Department

    On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

    Join us @ the educational webinars: https://clickandpledge.com/webinars/
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    • #3
      Thank you so much! Yes, this is really helpful.

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