Can you send an autoresponder retroactively?

[[email protected]]

Hi,

I am wondering if you can set up an autoresponder and send a thank you email for the donation that was processed before setting up the autoresponder. Thank you!

[CnP.Support]

Good day [email protected]

Yes there is- simply go to the specific transaction you wish to trigger the autoresponder for and click on the Resent Autoresponder button. The button will trigger a scan of all the autoresponders and sends all that satisfy the conditions for the transaction. It is also a great way to test during setting up the AR to make sure it does and behaves as expected.



Hope that answers your question.

[[email protected]]

Thank you so much! Yes, this is really helpful.