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Request to uninstall Sandbox C&P

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  • Request to uninstall Sandbox C&P

    Good afternoon, I was hoping to get our sandbox instance of C&P uninstalled so that I can start with a fresh copy sans applications.
    Regards,
    Jeremy

    Salesforce Ogr ID for Sandbox: 00Dq0000000AVKl


  • #2
    Good day Jeremy,

    In order to uninstall the app we had to change the Record Type of all products that were using the C&P Record Type. We created a TEST record type and changed those products to use the new record type.

    Once all products were updated we removed the apps as requested.

    The challenge with Salesforce is that used features of an application in other apps cannot be undone through the uninstall script. One has to literally trace back each error, resolve the error, and then proceed to the next step until all hooks in to the application are removed.

    Please let us know if we can be of any further assistance.
    Regards,
    Click & Pledge Support Department

    Join us @ the educational webinars: https://clickandpledge.com/webinars/
    Live Support- read more: https://support.clickandpledge.com/s/article/general-information-live-support/

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