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Autoresponder email - image error

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  • Autoresponder email - image error

    In the C&P Designer it allows a logo to be added to the header. I have completed a test email to myself and received the following error message in the location of the logo. The image is not removed, so can you tell me why I am getting the message? Org ID 00D36000000Il4u.


  • #2
    Good day @ndlugajczyk,

    We reviewed your instance and noticed that you are using Community site URL for serving the images in C&P Designer which is causing the issue:

    See Image:

    Click image for larger version

Name:	Community URL.jpg
Views:	12
Size:	61.5 KB
ID:	24991

    Please change the Site URL to <http://basisschools.force.com/default> in C&P Designer and it works. We tested with second URL and found NO issues with displaying the image.

    Please check and let us know if we can be of any further assistance.

    Thanks,
    Regards,
    Click & Pledge Support Department

    On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

    Join us @ the educational webinars: https://clickandpledge.com/webinars/
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    • #3
      Thank you so much!

      Comment

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