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Donation with Event Level is split into the number of included registrations?

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  • Donation with Event Level is split into the number of included registrations?

    I have set up included registrations with different sponsorship levels. When a donation for a level that has 4 registrations comes in, it is split into four donations. Is this the only way this can work? I would prefer to have the sponsorship come in as a single donation since we will acknowledge the donation only once. Is there a way to set this up?

    Thank you

  • #2
    Good day!

    Yes, you can set it up as you want. Opportunity/Donation creation depends on the settings you have under C&P Settings >> Opportunity. In order to create a single opportunity for multiple levels you will need to select Opportunity Products under C&P Settings >> Opportunity >> Opportunity Product.

    See Image:
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    When Products are used all items in the basket will become products under one opportunity.

    Please check and let us know if we can be of any further assistance.

    Thanks,
    Regards,
    Click & Pledge Support Department

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