how to un-block someone?

briegull

Senior Member

Join Date: Dec 2012

Posts: 241
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#1

how to un-block someone?

06-10-2016, 05:11 PM

one of my testers managed to try his credit card incorrectly so often that he is now blocked, apparently by C&P. He can use the cc elsewhere online. How can I unblock him?
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CnP.Support

C&P Support

Join Date: May 2000

Posts: 8176
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#2

06-10-2016, 06:32 PM

Good day!

We analyzed your account and removed all blacklisted transactions.

We also love to know what you think about our platform. Please review our apps on AppExchange:
Payment: https://appexchange.salesforce.com/l...3JGBvEAO&tab=r

Event: https://appexchange.salesforce.com/l...5vRQ9EAM&tab=r

Please let us know if we can be of any further assistance.

Regards,
Click & Pledge Support Department

Join us @ the educational webinars: https://clickandpledge.com/webinars/
Live Support- read more: https://support.clickandpledge.com/s/article/general-information-live-support/
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