Unable to install latest version of C&P Payment as Service

[Kate]

Your request to install package "Click & Pledge Payment-as-a-Service Click & Pledge Payment-as-a-Service" was unsuccessful. None of the data or setup information in your salesforce.com organization was affected.

If your install continues to fail, contact Salesforce CRM Support through your normal channels and provide the following information.

Organization: KEEN Chicago LLC (00DG0000000l0eC)
User: Ayana Geiger (005G0000003r7UK)
Package: Click & Pledge Payment-as-a-Service (04tE0000000IcwI)
Error Number: 1378226771-350124 (-490331497)

Package Install Failed

An error has occurred during a package install operation.

Thank You,
salesforce.com

[CnP.Support]

Good day!


We contacted Salesforce support and received the following message:


"I am your Success Account Manager and I was just reviewing this case. I looked at the error details and its a known issue here at Salesforce. I ran a script to clear out the issue and please try to install the package again. Let me know the results via case comments."

We tried the installation & it worked. Your instance is now at the latest release.

In reviewing your installation we realized that you have not yet set up a SITE & have not set up your domain. If you want we can set this up for you but we need your approval to setup: KeenChicago as your domain (http://keenchicago.force.com).

Let us know if you wish for us to proceed and compete your installation.