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Setting Up Autoresponder for the 1st time

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  • Setting Up Autoresponder for the 1st time

    Hi,

    Thanks again! I'm now trying to use Auto-Responder for the 1st time.
    It says that TAGS is a required field, but when I click the drop down box all it says is "Select" and provides no other options.

    What do I need to do?

    Thanks,
    Jed

  • #2
    Good day!

    The only reason for not appearing the tags in the Autoresponder is because there might be NO template created for Autoresponder under C&P Designer.

    Please review the following link: http://help.clickandpledge.com/custo...ticles/1164739

    Please note that, the templates which you have created under C&P Event Management >> Designer > Site Template/Tickets/Name Badges will won't appear in the Autoresponder. You will need to create new template in C&P Designer to appear in the Autoresponder.

    Please check and let us know if we can be of any further assistance.

    Thanks,
    Regards,
    Click & Pledge Support Department

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