We have noticed that emails sent from the autoresponder show up correctly when they are viewed on the computer but when they are viewed on mobile the transaction merge fields show up as a different font. How can I fix this? I am using thank you letter, in the C&P designer. Thank you.
Announcement
Collapse
Information Needed
To help us with upgrading your instance please make sure to:
See more
See less
Autoresponder optimized for mobile
Collapse
X
-
Tags: None
-
Good day!
Currently the designs use a grid and those grids, at times, do not show up correctly in the mobile email clients.
In the next release we are removing the grids and using bullet lists to remove this inconsistency.Regards,
Click & Pledge Support Department
Join us @ the educational webinars: https://clickandpledge.com/webinars/
Live Support- read more: https://support.clickandpledge.com/s/article/general-information-live-support/ -
The issue isnt with the grids, but with the font of the merge fields, is there a way to fix this so that all of the text when displayed on mobile looks the same? Or do we have to just wait for the next releaseComment
Comment