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  • Autoresponder not working

    We set up and tested a simple autoresponder for our online donations in October and it worked as expected. We have now started using this and we get the system receipt but nothing goes to the donor. Is there an error log we can look at?

  • #2
    Good day Bill,

    The Autoresponder Log file shows all attempts that have been made.

    Are you using the Click & Pledge's SMTP or your SMTP?
    Regards,
    Click & Pledge Support Department

    On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

    Join us @ the educational webinars: https://clickandpledge.com/webinars/
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    • #3
      We use the Click and Pledge SMTP

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