Announcement

Collapse

Information Needed

See more
See less

Transaction not posting to SF?

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

  • Transaction not posting to SF?

    According to Connect, Transaction #68bd11ff-b8ce-46b6-af43-e5a34d73e660 did not post to Salesforce. I've attempted to push it manually several times and still it says Not Posted. However, there are breadcrumbs in Salesforce that appear to relate to this transaction. Can you please investigate?

    Thanks,
    Radha

  • #2
    Good day @Radha,

    We have reviewed the case and see that the transaction has posted to Salesforce. The Connect grid is not showing the correct information. Our team is investigating the issue & will resolve this "undocumented feature" soon.

    Sorry for the inconvenience.
    Regards,
    Click & Pledge Support Department

    On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

    Join us @ the educational webinars: https://clickandpledge.com/webinars/
    Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
    Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

    Comment

    Working...
    X