VT Convenience Fees Not Loading

[KMartin]

No problem. I have granted access until 4/4/2016. We are looking forward to the VT working correctly again. Thanks for your help!

[CnP.Support]

Good day @KMartin,

Sorry but we are a bit delayed with the release due to a last minute issue that was discovered by the testing team. We are currently testing the update and if all works well we will update you tomorrow.

Please make sure we still have access.

Sorry for the inconvenience.

[KMartin]

yes please update us with the beta release. I have granted access for 1 week (3/31). Please reply once it has be updated so we can test. Thank you!!

[CnP.Support]

Good day!

We have reviewed this case & have determined that this is an "undocumented feature" (AKA bug). We have resolved this issue and will include it in the next update, due out by April 15.

The beta release will be available on Monday 28th (2016). We will be able to update your instance by Monday with the stable beta release. If you wish that to happen please let us know and make sure we have access to your account for at least another week.

Let us know how you wish for us to proceed and sorry for the inconvenience.

[KMartin]

Our Salesforce Virtual Terminal is not loading the convenience fees correctly. In C&P Settings --> Virtual Terminal, convenience fees are set to 3.5% + .30. When entering a transaction into VT it is only loading the .30, It is not calculating the 3.5% into the final total. I called into Office Hours and am posting as requested. I have granted access and our Org ID is 00DA00000009ZiZ. Please advise.