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Recurring Donor not posting correctly.

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  • #16
    Good day!

    Please note that you should NOT delete a Temp since the Self-Healing will run the C&P Data again and they will show up again. The self-healing constantly reviews your instance and the C&P Data to find inconsistencies. Deleting the Temp in the presence of C&P Data will re-create the Temp again.

    To delete any order number it is best to go to C&P Settings > Maintenance and delete the Order Number. Once the maintenance deletes the order number, it will remove all traces of it so the temp will not appear again.

    We simply took the order numbers and deleted them in the Maintenance. The temp should not re-surface.

    Hope that helps. Let us know if we can be of more help.
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