Announcement

Collapse

Information Needed

See more
See less

Custom Questions not mapping to certain data types

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

  • Custom Questions not mapping to certain data types

    Hey Click & Pledge team,

    I seem to be running into an issue with some Custom Question mapping to certain Salesforce examples. There are three notable examples:

    - When mapping a custom question in our FaaS, MagazineAmount, which comes in as a text field, it will let me select the Account Custom Field we created for that called Number_of_Magazine_Subscriptions. That field is a Number data type. However, I am unable to save the mapping when I click Save. A dialog box appears with the text "Please Enter Custom Text"

    - When trying to map a custom question, OrgWebsite, I am unable to see the standard Account field of Website in the picklist for fields to map to. That standard Account field of Website is a URL data type.

    - When trying to map a custom question, OrgPhone, I am unable to see the standard Account field of Phone in the picklist for fields to map to. That standard Account field of Phone is a Phone data type.

    Iíve granted Click & Pledge login access for 7 days in our account.

    Thanks!
    Chris

  • #2
    Hey Click & Pledge folks - any update on this?

    Comment


    • #3
      Good day!

      Sorry for forgetting to post the answer.

      You are right- these are not currently listed. We have added it to the next release.

      We also identified a bug with the numeric field which is fixed in the update to be released next week or next.

      Sorry again for having forgotten to answer this.
      Regards,
      Click & Pledge Support Department

      Join us @ the educational webinars: https://clickandpledge.com/webinars/
      Live Support- read more: https://support.clickandpledge.com/s/article/general-information-live-support/

      Comment

      Working...
      X