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Custom Questions not mapping to certain data types

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  • Custom Questions not mapping to certain data types

    Hey Click & Pledge team,

    I seem to be running into an issue with some Custom Question mapping to certain Salesforce examples. There are three notable examples:

    - When mapping a custom question in our FaaS, MagazineAmount, which comes in as a text field, it will let me select the Account Custom Field we created for that called Number_of_Magazine_Subscriptions. That field is a Number data type. However, I am unable to save the mapping when I click Save. A dialog box appears with the text "Please Enter Custom Text"

    - When trying to map a custom question, OrgWebsite, I am unable to see the standard Account field of Website in the picklist for fields to map to. That standard Account field of Website is a URL data type.

    - When trying to map a custom question, OrgPhone, I am unable to see the standard Account field of Phone in the picklist for fields to map to. That standard Account field of Phone is a Phone data type.

    Iíve granted Click & Pledge login access for 7 days in our account.

    Thanks!
    Chris

  • #2
    Hey Click & Pledge folks - any update on this?

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    • #3
      Good day!

      Sorry for forgetting to post the answer.

      You are right- these are not currently listed. We have added it to the next release.

      We also identified a bug with the numeric field which is fixed in the update to be released next week or next.

      Sorry again for having forgotten to answer this.
      Regards,
      Click & Pledge Support Department

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